Privacy Policy

Privacy Policy

Aixin Solutions is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our services or engage with us.

We collaborate with trusted partners to deliver innovative software solutions while maintaining strict data protection standards. This policy applies to all interactions through our website, applications, and client engagements.

Overview

We collect information to provide and improve our services, including:

• Personal Data: Name, email, company details when you contact us
• Technical Data: IP address, browser type, cookies
• Project Data: Information shared during collaborations

Data is processed in compliance with Sri Lanka's Data Protection Act (2022) and international standards like GDPR where applicable.

Data Collection & Use

We use your information to:

• Deliver and optimize our software services
• Respond to inquiries and provide support
• Improve user experience (with anonymized analytics)
• Comply with legal obligations

Data is retained only as long as necessary (typically 3-5 years) unless required by law.

Data Sharing & Security

We may share data with:

• Trusted Partners: Only for project execution with confidentiality agreements
• Service Providers: Hosting, payment processors under strict contracts
• Legal Authorities: When required by Sri Lankan law

We implement industry-standard security measures including encryption, access controls, and regular audits.

Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Withdraw consent for marketing communications
• Request data portability (where applicable)
• Lodge complaints with regulatory authorities

To exercise these rights, contact us at hello@aixinsolutions.com.

Cookies & Tracking

We use essential and analytics cookies to:

• Maintain secure user sessions
• Analyze anonymized website traffic (Google Analytics)

You can manage preferences via your browser settings.

Contact Us

For privacy-related inquiries:

Aixin Solutions (Pvt) Ltd
colombo, Sri Lanka
Email: privacy@aixinsolutions.com
Phone: [+94 78 416 4684]

This policy may be updated periodically. Please check back for changes.